FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order you wish to view.

Q: What are your shipping costs?
A: Final Shipping & Handling costs will be displayed on the Invoice you see before confirming your order.  UPS will accurately configure your shipping charges once a zipcode is entered in your order.  See our Shipping page for more information.

Q: How can I get my UPS Tracking Number for my order?
A: Please call us here at ANN HAND for the UPS Shipping Tracking Number.  Sorry, we cannot track orders sent via the US Post Office.

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