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Store Policies/Procedures Processing of Orders
Payment Policy & Procedures
Orders Received Damaged or Non-Delivered
RETAIN ALL PACKAING AND SHIPPING MATERIAL, ENVELOPES OR BOXES. Shipping insurance is acquired from USPS (United States Postal Service) or UPS (United Parcel Service). To contact USPS: USPS.com or UPS: UPS Report Package Problem where you will find instructions about processing a claim. NOTE: DO NOT THROW AWAY ANY PACKING MATERIAL OR THE OUTSIDE SHIPPNG CONTAINER before contacting the appropriate representatives at USPS or UPS to acquire instructions. Throwing away any material may remove your chance of filing an insurance claim for the damage. The shipping carrier typically requires you to show them the box and packing material and what damage was sustained. You may be required to turn the damaged item over to USPS, UPS or Elegant Wedding Accessories. To return an item or order to Elegant Wedding Accessories please refer to: Return Policies & ProceduresOrders reported as lost or non-delivered must be reported to the proper shipping carrier and an insurance claim filed and processed by the customer. Vintage Items
Information acquired for use as a description of a Vintage Item has been acquired and provided by various individuals such as family from estate sales and representatives of antique stores. Representatives of elegantweddingaccessorie, elegantweddingaccessories.biz or ElegantWedding Accessories are not experts in Vintage items and will revise a description if a correction has been deemed necessary or relevant. No merchandise is knowingly misrepresented and no written description provided has been knowingly misrepresented. Vintage items are not guaranteed nor do they have any warranties. Vintage items always show wear and tear and are very rarely new and show no use. Descriptions of vintage items will include nicks, scratches, dents, bubbles, etc, when noticed. None is intentionally omitted. Vintage items are all sold as-is and are non-refundable or non-returnable and cannot be exchanged for merchandise.
Shipping, Handling and Insurance
- Shipping
- Insurance
- Shipping Jewelry
- Shipping Internationally
- Tracking Orders
- Shipping Errors, Wrong Addresses or Shipping to Hotel, Motel or Resort Address
- Refused Orders
Items Listed for Discount or on Sale
Store Wide Discount Sale: Customer must use/insert Promotion Code as indicated on home page in order to receive displayed discount or sale prices. Sale Exclusion: Sale/discount does not include engraving.
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All Other Advertised discounts or sales: Customer must use/insert Promotion Code as indicated on home page in order to receive available discount or sale prices. No discount will be given to special orders or items ordered not reflected in inventory. Sale date(s) are those reflected on Home page. No additional discount(s) will be given to items in addition to the listed discount. No discount will be given after the item has been processed, shipped or received. If an item was purchased and given a discount and submitted and accepted for refund or exchange the amount of the refund or exchange will be the cost of the item minus the discount, not the original cost of the item. A $15.00 restocking fee will also be deducted from the balance.
Testimonials
By providing or submitting information to Elegant Wedding Accessories, elegantweddingaccessory.com or elegantweddingaccessories.biz by the email address provided on its site for use as a testimonial, submitter or customer is acknowledging that he/she has read this information and are granting employees or representatives of Elegant Wedding Accessories, elegantweddingaccessory.com or elegantweddingaccessories.biz permission to use the information (first name and state) and/or photos provided. Photos must be submitted in .jpg format. Customer grants Seller permission to make necessary changes to the photo to ensure the quality of the photo meets its standards and size (i.e. contrast, resizing, etc.) Seller may contact the customer to notify them via email that their testimonial information is to be published on its web site but cannot guarantee that customer will be contacted. We may retain the information submitted for use at a later time. Only Seller will make a determination whether customer testimonials are to be posted, when and the length of time. Seller will not knowingly use any testimonial content submitted that was written in a way that could possibly cause harm or embarrassment to itself or customers. Seller will make that determination. Customer acknowledges that by submitting information for use as a Testimonial they have read the Policies and Procedures - Testimonial section and will not dispute the decision made by Seller.
Terms of Service and Definition of Terms
Definition of Terms
Terms of Use
- Buyer's Responsibility
- Acknowledgement of Policies and Procedures
- Hold Harmless Clause, Limitation of Liability, Warranty or Guarantee of Products, Fraud or Non-Payment of Purchase(s)
Taxes
Elegant Wedding Accessories meets all requirements by Federal, State, County & City taxing authorities.
Prices
Prices of items offered for sale or auction and any and all additional fees are set by Elegant Wedding Accessories and are subject to change without notice. Shipping and insurance charges are set by the United States Postal Services and/or UPS. Those prices may vary/change based on USPS and/or UPS requirements.
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