TheraHerb.com offers the following Returns Policy:
In case of return or refund, you must contact us for authorization first, products must return within 30 days of invoice and ship the products postpaid to us, including your invoice and make sure we receive your return, We will refund your cost of products minus 20% re-stocking charge and shipping & handling charge. (S&H is not refundable) We can only accept un-opened bottles or jars. Return must be in salable condition
.** Please note: Unauthorized return will not be credited or refund
** No Shortage or Loss claims after 30 days
Shipping and Handling:
Domestic Mail: All Orders are subject to add $ 5.95 for one item ; and add $ 8.66 for 2 items,$ 9.74.00 for 3 items; $10.83 for 4 items; $ 11.91 for 5 items; $12.99 for 6 items; 16.24 for 7-12 items.
Domestic Express Mail: Please add $ 27.06.00 for 1-2 items ; add $ 32.48 for 3-4 items; $ 37.89 for 5-6 items, $43.30 for 7-12 items, $ 48.71 for 13-18 items; $ 54.13 for 19-24 items
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International Express Mail: Please add $ 30.00 for 1 items; $ 35.00 for 2-4 items ; $ 40.00 for 5-8 items; $ 45.00 for 9-12 items; $50.00 for 13-18 items.
Global Priority Mail: Please add $ 20.00 for 1 items,$25.00 for 2-4 items; $ 30.00 for 5-8 items; $ 35.00 for 9-12 items; $40.00 for 13-16 items; $ 45.00 for 17-20 items
International Air Mail: Please add $ 7.00 US for 1 item; $ 12.00 for 2 items; $ 14.00 for 3 items, $ 16.00 for items, $ 17.00 for 5 items, $ 18.00 for 6 items ; Add $ 1.00 for each additional items.
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* Delivery Time: 3-5 days for domestic; 5-10 days for international destination. ( some Asian country and Canada may take longer than 14 days due to custom inspection )Please contact us immediately if not receive your order within 14 days. We will not be responsible for damage or loss after 30 days
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