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Store Policy
Payment
We accept credit cards (Visa, MasterCard, American Express & Discover) for payment. Our online security provides ordering with maximum security and privacy. Credit card orders are authorized on the day the order is received.
Shipping
Orders in stock are normally shipped within 48 hours (M-F). Express orders will be shipped within 24 hours or 1 business day (M-F). Shipping to US locations are by FedEx Ground or Express. Shipping to Canada, Asia, Australia, Europe, and other global destinations are by FedEx Global International mail. Shipping costs for products are determined by the weight of item(s) ordered and location item(s) being shipped to.
Exchange Policy
Replacement
- Defective or damaged merchandise may be returned for replacement within 15 days of receipt.
- Replacement will be made 'in kind' for the original item.
- Shipping costs incurred in sending defective or damaged merchandise to us will be reimbursed.
- We require that you e-mail for pre-approval prior to returning damaged merchandise for replacement.
Exchanges
- Exchanges will be accepted within 15 days of receipt.
- Exchanges may be made for merchandise only.
- Shipping on exchanges is the responsibility of the buyer.
- We require that you e-mail for pre-approval prior to returning merchandise for exchange.
Merchandise must be returned exactly as received, including original packaging. Please enclose a copy either of your invoice or a copy of the order confirmation. Please e-mail for pre-approval then send merchandise to:
Vivian Brachmann
Advanced Litho printing & bindery
20996 Bake Parkway, Suite 112
Lake Forest, CA 92630 www.AdvancedLitho.com
Please contact Customer Service with questions or concerns at 949- 215-9060 (M-F 8:00-5:00 PST) - or email us at Info@NuSkinPrinting.com
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