You may place your order using our website, or if you prefer you may speak to a Customer Service Representative to place your order. A small service charge of $1.95 will be added to orders placed via telephone.

Guaranteed Satisfaction:

If you have tried a product and it is defective or does not perform satisfactorily, we will provide a credit, exchange, or refund...it's your choice.

Payment:

We accept Visa, MasterCard, Discover, and American Express.

Return Policy:

To arrange for a return, simply contact our customer service department:

email bestprices@pegsorama.com or call 800-737-PEGS (800-737-7347). 

The following conditions must be complied with:

• All products must be returned in their original container or package, in a clean and salable condition.
• All returns must be accompanied by a copy of your invoice and a description of the problem. 
• Returned products must have been purchased within the previous thirty (30) days.

All returns should be sent to:

Pegsorama.com

c/o Master Ceramist, Inc.

201 N. FRONT ST. SUITE 515

WILMINGTON, NC 28401

Privacy/Legal Statement

At PEGSORAMA.COM your privacy is important to us. The following statement describes the privacy practices we use on our Web site.

COLLECTION AND USE OF INFORMATION
Pegsorama.com respects the privacy of its users and promises not to disclose personal or business information to third parties. We will only use the information you provide to administer appropriate and relevant business activities.  If you supply us with your street address or e-mail address, you may receive periodic mailings from us with information about new products and special sales events. If you do not wish to receive such mailings you may "opt out" by typing REMOVE in any email message you may receive from us.

We use cookies to provide visitors a personalized experience on our site. Cookies are pieces of information that a Web site transfers to the memory or hard drive of a visitor's computer for record-keeping purposes. We use cookies to allow access without re-entering the visitor's password, to make improvements, and to better tailor our site to our visitors' needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent, but setting a browser to reject cookies will prevent access to our site. In addition, you can delete your PEGSORAMA.COM cookies from your browser program at any time.  To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.

PEGSORAMA.COM will cooperate with inquiries made by the Federal Trade Commission or European regulatory authorities.

SECURITY
Pegsorama.com is committed to employing the best security measures available. We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. DISCLAIMER: Although there is no way that any Web site can ABSOLUTELY guarantee the security of your information.  You are responsible for keeping your login information and passwords confidential.

PEGSORAMA.COM uses VeriSign Encryped Data Transmission/SSL for its security certificate. Please be aware that these protection tools do not protect information that is not collected through our Web site, such as information provided to us by e-mail.

CHANGES TO THE STATEMENT
By using our Web site you consent to our collection and use of your information as described in this Privacy Statement. We reserve the right to modify this Privacy Statement and related business practices at any time by posting updated text on this site. Please check this page periodically for updates.

QUESTIONS ABOUT THE PRIVACY STATEMENT - CONTACT INFORMATION
If you have any questions regarding this Privacy Statement or PEGSORAMA.COM's online privacy and data security practices, please contact us by e-mail at bestprices@pegsorama.com.

Thank you for visiting our Web site, and for taking the time to read this Privacy/Legal Statement.

Go Back