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Customer Service
The entire ThinkThoughtful.com team is committed to providing our customers total satisfaction. Every time. Guaranteed.
Shipping Details: All items are mailed via USPS with Signature Confirmation. A tracking number will be e-mailed to you when the item ships.
Delivery times for all items are listed in each item's detail/specifics on its product page. It states when your item will arrive. |
Return Policy: | Personalized items can only be returned if damaged in transit via USPS. Money/gift cards, subscriptions and food cannot be returned. Returns are only accepted if A. you have called or emailed us with your concern and B. if we have accepted your concern and provided you with a RN return number. You will be given the return instructions via email if your concern is accepted. |
Contact Us: - VIP NOTE: We are primarily an online boutique & information website. This means we fulfill online inquiries first. We accept telephone calls via our voicemail message system second. So, emails are answered before phone calls. (Email is the fastest way to have your question answered).
- Rhonda answers all email addressed specifically to her, yet she receives hundreds of emails, so please know her response time can be up to a week. All other emails are answered promptly by our helpful Customer Service Team.
Postal Address: ThinkThoughtful.com, 5808 2nd Ave. West, Suite 1A, Bradenton, FL 34209
Phone: 941-201-5957 Note - If you reach our voicemail system, please leave a message.
Business Hours:
- Phone Calls & Shipping: Monday - Friday, 9AM - 5PM EST
- Email: All day, everyday! ThinkThoughtful@Yahoo.com
FASTEST WAY TO REACH US:
Email: ThinkThoughtful.com@yahoo.com - we have team members ready to answer your questions 365 days a year! You will receive a friendly reply usually within hours.
To obtain the status of an order, enter the confirmation number and click Go!.
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