Is it safe for me to enter my credit card details when ordering from The Motorsport Shop online store? Yes. The Motorsport Shop has electronic encrypted security for all of its orders over the web. We also offer Paypal.

What forms of payment does The Motorsport Shop accept? We accept credit cards, including Visa, MasterCard, American Express and Diners Club. We also accept bank deposits, Australian postal money orders, Western Union electronic wire transfers and Paypal payments. Please follow the instructions on the ordering page.

How will I receive my purchase and can I calculate postage online? The Motorsport Shop use AUSTRALIA POST Calculators POST CALCULATOR to send products to Australian and International Insured tracked or uninsured non tracked airmail or sea mail to all destinations. Courier service is also available upon request.

With Grand Prix Tickets, when do they arrive? Majority of promoters and circuits release their allocations overseas 21 days before the start of their race weekend. All ticketrs are sent to us by courier hand delivery with a signature, we in turn send them on or have them sent direct to the client anywhere they wish them to be sent.

How long will it take for my purchase to arrive? Please allow 3 days for the Australian delivery, 6 days to New Zealand with all other International destinations 8 to 12 days guaranteed.

Can I exchange my product or receive a refund if I am unhappy with my purchase? We exchange. No refunds. Crdit notes are available with a predetermined expiry date. The exchange policy is based on the item being returned with receipt of purchase and in the same condition as when the item was purchased. You must notify us within 7 days if the item is faulty, broken or to be exchanged. Any insurance claim must be carried out by you the purchaser at your Post Office. Keep all packaging and envelopes as proof. Claims that are approved result in the item and packaging being held by the Postmaster, and a replacement money order sent to the sender, that being us, to replace the item for you. Any variation to our terms is at the discretion of our management.

Will I receive a certificate of authenticity when I purchase a piece of memorabilia? Yes. Certificates of Authenticity are provided with every signed item sold online or from the showroom itself. We value any motorsport piece of memorabilia and provide you with a Certificate of Valuation Our company provide Insurance claims departments in Australia with details on items purchased where required, as well as assist with specific information on garments and memorabilia claims seen by the Insurance Industry as motorsport industry specialists.

Do you value motorsport memorabilia? Yes. We value any motorsport piece of memorabilia and provide you with a Certificate of Valuation for use with all international insurers. Are products sold by The Motorsport Shop officially licensed? Yes. Any item sold by our company is known to us or informed to us by the suppliers as being licenced, authentic, limited in their editions or original in their condition description.

By order of the Management

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