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Customer Service
Welcome to Occasions Online. I am thrilled that you have spent some time viewing the wonderful collection of artists and their work. I want to assure you that we take extreme care in providing you quality shipping and handling of your product. All product are inspected and handled only by us.
If you decide to place an order, you can be comfortable in knowing that we are a secure site and we won't share your personal information with anyone. We hope we can serve you today and in the future.
Best Wishes
Donna
Donna Smith
Occasions
E-mail: occasionsllc@hotmail.com (best way to reach us)
SHIPPING CHARGES
$0-$25.00 $8.95
$25.01-$50.00 $10.95
$50.01-$75.00 $12.95
$75.01-$100.00 $15.95
over $100.00 $19.95
We normally ship within 3-5 business days. For special orders, we will contact you with approximate shipping dates.
Illinois residents will be charged state sales tax.
We do not ship internationally.
We want our customers to be 100% satisfied. If you are not completely satisfied please let us know and we will provide a refund or exchange.
All returns must be done within 30 Days from date of order. Shipping charges are non-refundable.
GIFT GIVING
If you purchase a gift we will provide a hand-written note and free gift wrapping. Please contact us via e-mail;occasionsllc@hotmail.com
if you would like to add this service to your order. Please include your confirmation order number and the message for the card.
To obtain the status of an order, enter the confirmation number and click Go!.
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