Need more information or help with a product? You can call Monday through Friday 10:00AM to 4:30PM (eastern time) or E-Mail your questions to jaymescompany@aol.com.

Guarantee 

  If you are not completely satisfied with your purchase, we will gladly make an exchange or refund the purchase price.

Returns & Exchanges

Jaymes Company will accept returns of merchandise within 30 days from invoice date. A return authorization must be given before sending back merchandise. Shipping and handling charges will not be refunded. Merchandise must be returned in original packaging without any damages. All videos and DVDs are not returnable; if defective, we will exchange for the same title.

Shipping & Handling

  We ship by UPS and US Mail (priority and express) We will always select the best way to ensure the fastest delivery to you. Please supply your street address and P.O. Box number so your order can ship without any delays. Shipping and handling charges to U.S 48 states.

Up to $50.00..................  $7.95
$50.01 to $100.00........... $8.95
$100.01 to $200.00......... $9.95
over $200.00 .................  $10.95

Some items will be charged actual shipping costs plus $2.50 handling. These are extra-heavy and oversize items. They will be noted ( * ) when you order these items. Shipping charges will be added when your order is shipped.

Canada and Foreign Orders

   We are happy to ship to Canada and Overseas customers. All orders outside of the U.S. will be charged the actual shipping plus a $2.50 handling fee. (minimum shipping charge of $8.95). For payment we honor credit card on low valve orders. Order must be shipped to same address as the credit card address. High valve orders are paid by wired funds.

Payments by credit card

   Prices are subject to change without notice. We have tried our best to make sure our information and prices are correct, but errors could happen and we reserve the right to make corrections. All prices are in U.S. dollars.

Special Ordered

   Special ordered items are not returnable and will not be refunded.

Gift Certificates  

 We offer gift certificates starting at $25.00. Please specify the amount, to whom it will be issued, and your name and address.