Store Policies

Returns and exchanges are accepted on regular priced merchandise within 15 days of purchase. Sale items are a final sale.
You may exchange or return merchandise that is still in the original packaging.
All tags must be attached.

PLEASE NOTE: We do not refund shipping and handling charges.

When returning an item: 1. Attach a copy of your receipt. 2. Circle items that you are returning. 3. Note the reason for your return. 4. Indicate if you want an exchange or return; if exchanging let us know what you would like (additional freight charge will apply) and where you want it sent to. 5. Please include contact information- Telephone, E-mail, Address.

Please ship all returns/exchanges to: The Knotty Dog 31 Bradford Street Bristol, RI 02809 Sorry, we cannot accept returns sent freight collect.

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