Customer Service Our Policies About Us
All sales are final. No exceptions.
Sales tax will be collected on all Ohio orders and will be automatically calculated during checkout.
I accept Master Card and Visa, payments through Paypal, cashier's checks and money orders.
Processing times may be longer during sales or holidays due to increased sales volume. I strive to get your order out as fast as possible without compromising product integrity.
I ship via USPS Priority Mail. At this time we only ship to the United States and Canada. Shipping rates are based on total weight of product ordered plus packaging materials shipped to one address. Canadian Orders: I will paypal invoice you for shipping charges once your order has been packed and is ready for shipment.
If you desire shipping insurance, please select "Insurance" on the menu (under Xtras) as I will not be held responsible for any lost/damaged packages once it has been given to USPS.
Liability: Nene's Kitchen Melts and its owner will not be held liable for damages of any kind in connection with the use of any of our products. This applies to any and all damages (direct, indirect, third party, special, punitive, exemplary or consequential). We reserve the right to make any changes deemed necessary to our website and its content (including but not limited to products, fragrances, pricing, shipping, policies, etc.). By placing an order with Nene's Kitchen Melts, you hereby agree to the aforementioned policies and terms.
Tart colors may vary slightly from batch to batch because I love to experiment with color!
Vanilla Voodoo label photograph is provided by Garret Voight.