FIRE ON THE MOUNTAINS PAYMENT TERMS AND POLICIES

ACCEPTABLE METHODS OF PAYMENTS:
WE ACCEPT MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVERY, AND PAY PAL CREDIT CARDS. WE ALSO ACCEPT CASHIER CHECKS, MONEY ORDERS ISSUED THRU A AMERICAN BASED BANK. WE ALSO ACCEPT PERSONAL CHECKS VIA MAIL. THIS METHOD WILL DELAY SHIPPING UNTIL CHECKS HAVE CLEARED OUR BANK. WIRE TRANSFER WILL BE DEALT WITH , ON A INDIVIDUAL BASIS.(PLEASE CONTACT CUSTOMER SERVICE)

ACCEPTABLE METHODS OF SHIPPING:
WE HAVE A CONTRACT WITH UPS (UNITED PARCEL SERVICE), FED EX (FEDERAL EXPRESS), AND WE ALSO SHIP USPS (UNITED STATES POSTAL SERVICE). IF YOU SHOULD HAVE AN ACCOUNT WITH THESE SHIPPERS AND WANT TO USE YOUR SHIPPER NUMBER WE WILL NEED YOU TO FAX OR EMAIL A SHIPPING LABEL.(CONTACT CUSTOMER SERVICE).
MOST ORDERS ARE SHIPPED FOB PHILIPSBURG, MONTANA, SHIPPING CHARGES WILL VARY DEPENDING ON THE WEIGHT, AMOUNT OR REPACKS, AND DESTINATION ZIP CODE. ALSO IF ITS SHIPPING TO A RESIDENCE, OR BUSINESS. WE SUGGEST A BUSINESS ADDRESS FOR LARGE/BULK ORDERS.

ACCEPTABLE METHODS FOR RETURNS:
PLEASE CHECK YOUR ORDER IMMEDIATELY UPON ARRIVAL. CHECK FOR QUANTITY, PRODUCT ACCURACY, AND DAMAGED GOODS.
IF YOU SHOULD RECEIVE ANY PRODUCTS DAMAGED OR OPENED, OR WRONG ITEM OR WRONG QUANTITY PLEASE CONTACT CUSTOMER SERVICE IMMEDIATELY UPON RECEIPT OF YOUR ORDER.
WERE HERE TO MAKE IT RIGHT FOR YOU!
WE WILL ISSUE A RA# (RETURN AUTHORIZATION NUMBER). RETURN THE ITEMS VIA UPS, OR USPS, AND UPON RECEIVING YOUR RETURN WE WILL ISSUE A EXCHANGE OR REFUND YOUR MONEY. WE WILL RESHIP YOUR NEW PRODUCT AT NO CHARGE INCLUDING THE SHIPPING AND HANDLING FEES. SINCE WE ARE DEALING WITH FOOD ITEMS PRODUCTS, RETURNS ARE NOT ACCEPTABLE AFTER 30 DAYS.
IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PRODUCT PLEASE CONTACT CUSTOMER SERVICE SO THAT WE CAN MAKE IT RIGHT, OR MORE BETTER!!

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