Customer Service
Sophia's Chocolates, LLC's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at info@sophiaschocolates.com or call (719) 440-8337.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Shipping Information: - Colorado Springs Residents: You can pick up your order and save on shipping. During checkout, select 'Pick Up' option for shipping and you won't be charged any shipping. You can then stop by and pick it up at our kitchen or office/home [we'll contact you to make arrangements].
Shipping charges in the store are estimated by UPS. While they are typically exact charges, they are estimates. To obtain an estimate of the shipping charges before checkout, enter your zip code in the 'My Shopping Cart' or 'Store Checkout' fields.
Please allow 4-5 business days for your shipment to arrive. Rush orders available ... please check with us about additional shipping costs. During the late spring through summer months, we ship only Monday, Tuesday, and Wednesday [due to the fact that the toffee may melt when sitting in delivery trucks over the weekend].
To obtain the status of an order, enter the confirmation number and click Go!.
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